Service Delivery
Our alliance partners and their customers benefit from the highest levels of hands-on service and support.
Dedicated Alliance Managers provide a single point of contact, so partners receive the focus and clarity they need. These individuals combine service delivery expertise with huge experience of the energy sector and knowledge of your business—and having their direct number means you can always make contact fast.
Backed up by our Operations team, we may also contact you proactively to resolve issues before they can have an impact.
For Alliance partners with more complex client and energy portfolios, dedicated Project Managers are also available to support effective transfer and installation activity.
Whatever the requirement or service, our goal is to answer questions quickly, deal with issues immediately, and handle site-specific queries in the most professional way.
